Cookie Policy

Last Updated: [06-11-2025]

Welcome to MedoNext. This Cookie Policy explains how we use cookies and similar tracking technologies on our website and hospital management platform ("Service"). By using our Service, you consent to the use of cookies as described below.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, mobile, tablet) that help websites function smoothly, remember user preferences, and analyze usage patterns.

Types of Cookies We Use

• Essential Cookies: Required for login, security, and smooth software operation.
• Analytics Cookies: Help us understand how users engage with features to improve workflows.
• Functional Cookies: Remember display settings, language, and preferences.
• Marketing Cookies: Display relevant ads and measure campaign performance.

2. Why We Use Cookies

• To ensure secure login and session authentication.
• To provide AI-based performance analytics and workflow insights.
• To make the platform faster and more user-friendly.
• To personalize the dashboard and modules based on usage.

3. Managing Your Cookie Preferences

You can choose to accept, reject, or manage cookies directly from your browser settings. Please note: Disabling essential cookies may impact MedoNext’s core functions such as login, patient record access, and billing workflow.

4. Cookies Used By MedoNext

Cookie Type	Purpose	Duration
Essential	Login & Session Security	Session
Analytics	Dashboard & Usage Insights	6–24 Months
Functional	Remember User Preferences	12 Months
Marketing	Campaign & Retargeting	1–24 Months

5. Compliance

MedoNext aligns with India’s Data Protection Principles and is compatible with GDPR / HIPAA-aligned workflows where applicable.

6. Contact Us

If you have questions regarding this policy, reach us at:

Email: support@softy.care
Address: S-39, Singapore Township Annex, Talwali Chanda, Mangalya, Indore, Madhya Pradesh, 453771, India